To achieve extraordinary things, a company needs extraordinary people.
The only way to get these kinds of people is to provide an encouraging
and creative culture that pushes individuals to exceed expectations.
“Culture is the values, norms, systems and habits that a company
adopts,” Relsick says. “This attitude is projected in everything the
company does and is highly valued by millennials.”
Millennials: A different kind of hire
Most new hires will be Millennials, and they will be the ones carrying
businesses forward. However, this generation approaches things
differently. Important things to understand about Millennials are:
– Millennials are highly educated; 34 percent have a bachelors degree of higher.
– They came of age in a time of economic expansion.
– Millennials are highly influenced by digital media.
– They don’t believe in being shackled to tradition, they like to find new and innovative ways of achieving their goals.
– Millennials are not big on in-person communication, they would much rather text or email.
– They value knowledge and experience, and believe in learning from other’s experiences.
– Millennials believe in life, not a work-life balance. They appreciate
being able to work late from home if it is more convenient for them.
Millennials want to be managed differently than previous generations.
They need to be motivated and feel that the work they do is meaningful
“They work for a purpose, not a paycheck, and prefer jobs that are
emotionally and mentally satisfying over monetary value,” Relsick says.
While they need to feel that their values are respected, they also crave
feedback and want to know how to progress to the next step in their
career. The value and utilize access to tools and services that will
help them succeed in this.
Millennials: Creating and maintaining a winning culture
The next generation is motivated to work in environments that promote teamwork.
Collaborative environments and access to management is key to driving
millennials to excellence. Bright, modern and open work spaces, and open
doors give them a sense of equality and access that encourages
It is important to the next generation that no one person is more
important than the group. No hierarchical expression such as special
offices or parking creates a sense of equality and confidence among
lower level employees.
The company needs a present leader that can connect with their team and
encourage them rather than let them think they have let the team down.
“Being present leader means that you’re actually in the moment,” Relsick
said. “[It means] you are fulfilling and engaging with the issues,
you’re actually connecting with your employees – all the good times, bad
times, joys, sadness’s – and that you’re in a position, basically, that
you are there and understand what’s going on right now.”
This article was an excerpt from a presentation given at the 2016 NAA
International Auctioneers Conference and Show. Want even more tips
regarding this topic? NAA members can access the full audio of this
presentation and many others in the NAA Knowledge Center