NAA responds critically to Zillow foreclosure listing errors

NAA has formally requested that the real estate listing site change the way it uses “foreclosure” in its listings.

By NAA Staff

In an August letter, the National Auctioneers Association formally petitioned Zillow Group CEO Spencer Rascoff, explaining to him that Zillow.com and Trulia.com were wrong to identify online real estate auctions, including luxury properties, as foreclosure auctions.

“This misrepresentation is not only detrimental to auction professionals, but also negatively impacts both homeowners whose properties are mislabeled as foreclosure properties and potential buyers who rely on Zillow and Trulia for accurate real estate information,” the letter said.

Since that time, Zillow’s legal counsel has responded to NAA CEO Hannes Combest, FASAE, CAE. Zillow has corrected individual issues that affected NAA members who brought the information to light. However, NAA is still working to obtain information or a clear timeline as to when a permanent technology fix will occur.

Read the full letter here >

 

See the article as it appeared in Auctioneer magazine >