Interpersonal Communications for Auction Professionals (ICAP)

Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages. The two-day class will provide participants an opportunity to enhance their interpersonal communications skills with techniques and opportunities for insight and self-awareness through educational, situational and practical exercises. Proper use and knowledge of these skills will positively affect your negotiations with clients, presentation skills, auctioneering and competition strategies.

ICAP Instructors

Tim Luke, CAI, BAS, MPPA

Tim has 28 years of experience in the auction and appraisal industry, beginning his career at Christie’s in New York where he became a Director and Auctioneer. After leaving Christie’s, Tim established and is president of his own auction/appraisal/events business, TreasureQuestGroup, Inc., for twenty years located in South Florida providing appraisals for divorce, insurance, donations, and estates, along with providing auction and brokerage services of Fine & Decorative arts.

Tim works with non-profits and serves as benefit auctioneer for many high profile charities across the United States. He has appeared as a participating appraiser on the first nine seasons of Antiques Roadshow, on HGTV’s Cash its the Attic and Strange Inheritance.

Hosted in San Diego at the
Pre-Conference & Show 2022
Sunday/Monday, July 24/25,
8 am - 5 pm
NAA Member: $695 per person
Non-member: $1,045 per person




"I found the material helpful. The highlight was the opportunity to present and have the instructor and group identify style, foibles, ticks, weaknesses, and strengths. I was not expecting the personal bond which was created between both the instructor and the class. There was a 'one for all, all for one," a dynamic which made some of the less relevant parts for me, more interesting as we worked together to help someone else breakthrough. The 'secret' nature of the class content is a neat twist."

"Tim is AMAZING! The content of his class is a very sensitive topic for those of us IN the class and not knowing Tim beforehand I had no idea what to expect. I was sure that I’d be called out and embarrassed and tried to justify to myself (after paying for the class) how I was going to get OUT of taking it… I’m so glad I didn’t!!! Tim helped me immensely and had a really respectful way of bringing the uncomfortableness out but not making you feel uncomfortable about it. I learned more than I thought I would (about myself) and really just have a different outlook on situations that would normally make me uneasy."