2021 Benefit Auction Summit Hybrid Event FAQs

What is a hybrid event?

A hybrid event is an event that has both an in-person and virtual audience. As you can imagine, an in-person auction is not the same experience as an online auction. So is the same for an in-person and virtual conference.

The in-person audience’s experience will begin on Sunday, August 29 with the Welcome Party & a Hybrid Benefit Auction event followed by two days of education and trade show tables. Bonus: In-person attendees who register by August 16 will also have access to the virtual conference via online connection.

The virtual audience experience will also begin on Sunday, August 29 with the Hybrid Benefit Auction event. Attendees will have access to 10 education sessions via live simulcast, a virtual trade show, and daily social and networking events. Register by August 16 to gain instant access to the Virtual Summit on opening day.

Special deal: On-demand recordings will be available for all registered attendees (in person and virtual) three days after conclusion of each virtual session through the end of the year.


How do I register for the in-person/virtual summit?

To register you can click here. If you have any questions regarding registration please email us at education@auctioneers.org or call 913-541-8084 

If I register for the event and am unable to attend, can I get a refund? Will there be a cancellation fee? What is the deadline to cancel?

One of the benefits of a hybrid event is that if you are unable to attend live or in-person, you still have access to the virtual and on-demand content through the end of the year. Thus, the value of registration remains. That said, if you feel you need a refund, please contact education@auctioneers.org no later than 5 p.m. CT on August 16, 2021. A $50 cancellation administrative fee will be applied to all cancellations. Cancellations will not be available after August 16, 2021.

Will I receive confirmation of my registration?

Yes. You should receive confirmation within three business days of registering.

If I register for the in-person event, will I have access to the virtual event?

In-person registrants, who register by August 16, will have access to the virtual summit on opening day. After August 16, access the post event on-demand recordings approximately three days after the conclusion of the virtual sessions. On-demand recordings will be available through the end of the year.

I am an NAA member, can I register a company employee at the member rate?

NAA members who have registered to attend the summit (either in person or virtual) may register a non-member company employee from the same office location (either in person or virtual) at the NAA member rate. Additionally, 5 or more registrants from the same company may take 5% off the total registration cost and 10 or more registrants may take 10% off the total registration cost. You must complete a PDF form and send it to education@auctioneers.org  to take advantage of these offers.

Are there scholarships available for attendees?

First-time summit attendees (either in person or virtual) may apply with the Foundation to receive a scholarship covering registration fees. Deadline to apply is July 15, 2021. Visit auctioneersfoundation.org  to apply.

How do I book a hotel reservation?

In-person attendees may book a hotel reservation online . The NAA discounted rate is $139 (sgl/dbl occupancy) and guaranteed until August 5, 2021, or when the inventory of rooms is sold out, whichever comes first, and is based on availability at the time of booking. A valid credit card is required to book a reservation.


What do I need to do on the day of the event? How do I log into the event?

Log into the NAA website with your NAA account credentials. Hover over the "Education" menu item across the top and select the "NAA Online Education Center." You are welcome to log into the virtual event beginning August 23 to look around and add virtual sessions to your calendar.

How long is the virtual summit?

The virtual summit is scheduled from 6:00 pm through 8:00 pm CT on August 29 and 8:30 am through 5:00 pm CT on August 30 and 8:30 am through 3:00 pm CT on August 31. The content is also available on demand through the end of the year.  

How much does it cost to attend virtually?

The virtual Summit is valued at the same price as the in-person Summit: $575 for NAA Members by July 30 and $675 for NAA Members after July 30. This includes live content and on-demand content through the end of the year. 

If you are unable to attend any of the 2021 Benefit Auction Summit Hybrid Event live, you may still register for on-demand access to the event. Just register for the conference and access the event recordings on demand. 

Why is virtual registration the same price as in-person registration, when we won’t be getting the same product?

The virtual summit cannot include the same food and beverage opportunities as the in-person summit, so we've included additional virtual-only sessions to your summit program.

We believe strongly in the value of a virtual product. While a virtual summit does not have the same experience as the in-person summit, there are trade-offs in value between the two experiences.

  • The virtual summit provides access to the same high-quality speakers and education content as the in-person event, including virtual interaction and networking with other attendees and the speakers.
  • The virtual summit requires no additional travel/hotel expense to participate and allows you to access the entire virtual summit on demand for several months after the live virtual days.
  • Because you can participate in the virtual summit from the convenience of your home, office, or on the go, you are not required to take significant time off work or away from family in order to attend, and you have the option to re-watch the virtual summit on demand if you are unable to participate in all the live virtual activities each day.

What is a virtual event/summit?

A virtual summit is a learning and networking event that takes place only online. The speakers and attendees are in many locations. Virtual events provide greater flexibility with content structures and timelines. It is not an exact replica of an in-person event, but it provides much of the same value and even additional value as an in-person event.

Do I have to attend the entire event?

You do not have to attend the entire virtual summit. Because your registration includes on-demand access to the virtual summit event through the end of the year, you can participate in as many or few live virtual activities as you’d like. At your convenience, you can go back to view on demand anything you missed live or re-watch on demand anything that was especially relevant to you. 

How is the agenda chosen? Education sessions?

The NAA Staff and the Benefit Auction Summit Task Force worked together to identify the most valuable experiences and education that could be included in our first-ever hybrid summit. We are continually evaluating our events and working to provide the best value possible. We welcome your feedback for even better virtual experiences and value in the post-event survey!

Do I have to attend every day, all day to get my CE?

The continuing education (CE) credits for the virtual summit sessions are awarded on a per-session basis. You do not have to attend each session during the live virtual time; you may attend on-demand instead. You will receive CE credits for each individual session you attend. You can find your virtual summit session certificates of completion in NAA's Online Education Center .  

Do I have access to all of the educational sessions?

You will have access to all the education sessions and virtual activities that are included in your registration.

Can I choose what education sessions I want to attend?

Absolutely. You are in complete control of the sessions that you’d like to participate in. Also, you will have access to the On Demand sessions beginning the day after the live virtual session through the end of the year.

As a virtual attendee, can I ask questions during the session?

Yes! Each session will have a chat window where you can text-chat with the speakers and other session participants, asking questions throughout the session.

Can my computer or mobile device handle the virtual event?

Yes. To have the best possible virtual experience, be sure you’re accessing the virtual summit with a strong internet connection. If others are using the same internet connection as you are, you may need a stronger bandwidth. Contact your internet provider to determine your individual internet needs for the best experience or ask others not to use the same internet connection as you while you’re participating in the live virtual event. You may also wish to view detailed system requirements  or to test your system  prior to the virtual event.

Can I access and view recordings of any session from the summit?

As long as the session was part of your registration package, you can view any of those session recordings on demand through the end of the year.

Do I need a webcam for the event?

No, a webcam is not necessary for this event, but it is encouraged for some of the more interactive sessions. There are some virtual networking activities each day where your camera and/or microphone may be allowed. If so, it will be completely optional for you to utilize them or not.

For additional details and assistance, call NAA at 913-541-8084 or email us at education@auctioneers.org.