Interpersonal Communication for Auction Professionals (ICAP)

Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages. The two-day class will provide participants an opportunity to enhance their interpersonal communications skills with techniques and opportunities for insight and self-awareness through educational, situational and practical exercises. Proper use and knowledge of these skills will positively affect your negotiations with clients, presentation skills, auctioneering and competition strategies.

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"I found the material helpful. The highlight was the opportunity to present and have the instructor and group identify style, foibles, ticks, weaknesses, and strengths. I was not expecting the personal bond which was created between both the instructor and the class. There was a 'one for all, all for one," a dynamic which made some of the less relevant parts for me, more interesting as we worked together to help someone else breakthrough. The 'secret' nature of the class content is a neat twist."

"Tim is AMAZING! The content of his class is a very sensitive topic for those of us IN the class and not knowing Tim beforehand I had no idea what to expect. I was sure that I’d be called out and embarrassed and tried to justify to myself (after paying for the class) how I was going to get OUT of taking it… I’m so glad I didn’t!!! Tim helped me immensely and had a really respectful way of bringing the uncomfortableness out but not making you feel uncomfortable about it. I learned more than I thought I would (about myself) and really just have a different outlook on situations that would normally make me uneasy."

ICAP Instructor

Tim Luke, CAI, BAS, MPPA

Tim Luke has an extensive background in auctioning and appraising antiques, decorative arts and collectibles.  He was the featured auctioneer/appraiser on HGTV's show "Cash in the Attic" and has participated on public televisions "Antiques Roadshow."  He is the former Director of Collectibles, Christie's auction house in New York City, NY.  He is the senior personal property appraiser for TreasureQuest Apprasials,  benefit auctioneer for TreasureQuest Events and senior auctioneer for TreasureQuest Auctions.  Tim is an active member of the National Auctioneers Association and Instructor for the Graduate Personal Property Apprasier (GPPA) course, An AQB Certified USPAP Instructor, developed the Expert Witness for Auction Professionals course and the Interpersonal Communications for Auction Professionals course.

He has appeared on numerous television shows including; Strange Inheritance, The Today Show, The View, CNN, Oprah, Good Morning America and CBS This Morning.  Mr. Luke is the author of two books and featured writer for several publications including: Antiques Roadshow Insider, AntiqueWeek, Antique Toy World, Flea Market Style and Country Almanac.

More recently, his auctioneering talents keep him busy selling artifacts around the world.  Highlights include; Michael Jackson memorabilia in China, Hollywood Memorabilia in Beverly Hills, CA and antique toys in Vineland, NJ.

Check back for details on the next class offering.

Save the date:
Designation Academy
December 2024

2022 Pricing:
$695 M / $1045 NM

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Cancellations must be made at least 30 days prior to the course to receive a refund, minus a $50 cancellation fee.
Cancellations made less than 30 days prior will be entitled to a 50% refund of registration fees.
No refunds less than two weeks prior. Substitutions encouraged.